JustFly - Canceled ticket
I responded on urgent Email from Justfly 2 days before fly date to find out I was talking to someone from Filipin and it was unusual behind conversation I overheard party like going on. Good time in the office.
I was notified by young voice that it is policy of JUSTFL Company that I have to book next trip before canceled fly departure. I disagree and refused to pay now next $150 to rebook . I was not able to determine just now my date of fly using this ticked. Moreover previous conversation with customer service assured me that this ticket is valid - credit for one year till April 3 2019.
Now I was assured that person who informed me about my credit- ticket was misinformed and I need to pay now to rebook.
I decided to call again and at this time someone from New York answered calmly assertive assured me I can use my ticket till April next year.
I will have credit . So I am going to inform you about outcome of this deal with Just fly in the future.
Reason of review: Return, Exchange or Cancellation Policy.
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