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I booked a flight to justfly.com for a flight in July 2017 from Seattle, WA to Wilmington, NC which I paid $466 flying American Airlines, however, I was not able to make that flight. I paid $75 to hold that ticket for me to be used within a year and justfly.com gave me...
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1.0
I didn't like
  • Very poor and it is a ripped off
#1160729
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I purchased tickets to California, made two different reservations, as the returns were different. When arrived to the airport, Delta told me they could not find the reservation. Called JustFly on the phone with them for 45 minutes and they could not tell me what...
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1.0
I didn't like
  • Lack of seating assignment
  • Hours on hold with static
  • Price changes with no adjustment
#1159411
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Stay far away from this terrible booking agency (Justfly.com) 1. Poor communication skills. 2. Their "agents' read from a script, and when you try to interrupt to ask a question, they get all flustered. 3. The price of the ticket supposedly went up as they were booking...
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#1155302
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Justfly - I cancelled my flight in 24h period before the flght

Justfly
#1157492
1- I did not get my money 2- I got charged instead for cancellation fee 3- i'm forced to accept a credit for futur flight
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Do not use Justfly.com

Justfly
#1156222
1.0
Details
They are a disreputable company and wanted to charge $150.00 to make a name change that was made in error while booking literally minutes after the booking was made. This is a common practice of the company
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Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Justfly - Additional charge

Justfly
#1151735
Justfly charged me $14.95 for something. I tried contacting them but can't find a phone number for a real person. Does someone have a phone number? What is that charge for?
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Justfly is a Fraudulent website.

Justfly
#1150532
1.0
Details
If you have insurance on your credit card call your bank to stop payments and report them. I have never been lied to so badly and had so much money stollen from me.
Comment
Show
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
So I had been saving up for tickets to South Africa for months, watching online for the best rates on tickets. This morning I finally made my purchase. I opted to purchase two tickets for myself as a 20 hour flight is much too long to be sitting in a 17" seat. I had...
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2.1
I liked
  • Good prices
I didn't like
  • Customer service
  • Lack of seating assignment
  • Bad customer service after a booking
#1153299
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Last night 12/19/17 I literally had a flight booked for 20 min and found out (last to know) the family medical issue I was going to fly in for had been rescheduled. I was charged $75 by Justfly to cancel a 20 min reservation! Now there are multiple charges on my bank...
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1.0
#1152886
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Cancelled my flight and no refund. called 100 times and always on long hold. Never able to talk to manager worst call center and worst company I called several times to get my refund on the flight which was cancelled by them only when call to call center - 1st call...
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1.0
Sahibzada Ajit Singh Nagar, Punjab Province
#1151702
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I was charged $19.99 by Justfly for a cancellation charge that was so misleading on its website that I thought I was purchasing trip insurance. I never received my email confirmation of the booking. Today I discovered Justfly did not charge me $19.99 for trip insurance...
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I didn't like
  • No solutions and fine charged to the client
  • Bad customer service after a booking
#1150265
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Part of my flight was cancelled to Asia. Received an email to confirm new flight but was unable to online. Called them 5x regarding this and I am still unable to get confirmation about my new flight. They offer no assistance to contact their travel partners directly....
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1.0
#1141124
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I purchased a last minute ticket for $150 CMH to RSW. I called 2 days before travel to change flight date, after waiting at least 25 minutes on the phone: Their rule of contract is if you want to cancel and get at least partial credit for the original flight dollars...
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#1140803
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DO NOT BUY TICKETS WITH JUSTFLY, HAVE PESTICIAL AFTER-SALES CLIENT SERVICE, DO NOT GIVE SOLUTIONS AND HINDER EVERYTHING TO NOT RESOLVE IN FAVOR OF THE CUSTOMER. MY TESTIMONY: I bought tickets between November 24 and 27 from West Palm Beach to Washington DC. After...
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1.4
I didn't like
  • No solutions and fine charged to the client
  • Bad customer service after a booking
#1136051
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