Update by user Jan 14, 2018
Refund was issued
Original review posted by user Nov 18, 2017
Even if you purchase the insurance for cacellations you still get charged. I cancelked a fkight because i coukdnt go back and corrext ibfirmation.
How dumb was i to think theyd help. All they did was read from theyre notes its a 75.00$ charge to cancel. I spent 45 minutes on the phone explaining the problem. They just read from theyre notes.
Ive used them for ocer a year and that didnt matter to them. Ingornant, non speaking english customer service
Product or Service Mentioned: Justfly Flight Booking.
Reason of review: Return, Exchange or Cancellation Policy.