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Exchange, Refund and Cancellation Policy
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Poster increased review rating.
1 comment

Update by user Jan 14, 2018

Refund was issued

Original review posted by user Nov 18, 2017

Even if you purchase the insurance for cacellations you still get charged. I cancelked a fkight because i coukdnt go back and corrext ibfirmation.

How dumb was i to think theyd help. All they did was read from theyre notes its a 75.00$ charge to cancel. I spent 45 minutes on the phone explaining the problem. They just read from theyre notes.

Ive used them for ocer a year and that didnt matter to them. Ingornant, non speaking english customer service

Product or Service Mentioned: Justfly Flight Booking.

Reason of review: Return, Exchange or Cancellation Policy.

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Justfly has promised to refund $75.00 charge when replacement flight was ordered. I've given them the information required. No refund yet.

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