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Change flight
Is there Fee change flighttime on same day to later flight same day looking ho later trying get cust svs its impisdible get snyone on phones help Please b
Using a JustFly Credit voucher from a cancelled flight
In my just fly account it acknowledges i have a credit but will only let me use it by calling customer service. Ive tried NUMEROUS times waiting as long as 1 hour and 20 minutes and gave up. Does anyone every answer?!!
About refund
How long does it take to get my refund from a cancelled ticket?and I didnt get any email about it as well!
Do 2 years old get their own luggage
When I got the confirmation email. I didn’t see any luggage information for my child.
Can I get a refund?
Canceled my flight due to up in number from convid. Omg.
Just had me pay $800 extra to cancel and now is charging another $800 to re-book.
Am in tears!!! Why
How can I get my refund?
Dear JustFly: Hope you and your family are staying safe and healthy! We are writing about our flight reservation # 168-38*-***, round trip flights for a family of 4 people (Michelle Mai, Stanley Siu, Natalie Siu, and Edwin Siu) from SFO to PPT on 5/29/2020, returning on 6/11/20.
We received flight cancellation notification from French Bee Airlines on 4/20/20 that our flights are cancelled due to COVID 19. Regulations in the U.S., Europe and elsewhere require airlines to fully refund fares paid by customers when the airline cancels their flight. Since we purchased the tickets through your agency, we request that you process our full refund for this reservation. Thank you for your immediate attention to this matter!
Stay safe and healthy!
DOT clarifies flight refund rules The US Department of Transportation has issued an enforcement notice, reminding airlines that they need to refund passengers in the event that their flights are cancelled, or there are significant schedule changes. As the enforcement notice states: Customers are entitled to a cash refund when the airline cancels a scheduled flight or makes a significant schedule change and the passenger chooses not to accept the alternative offered This applies for flights operated by US and foreign airlines to, within, or from the United States.
Can expiration date on travel voucher be extended?
Had to cancel flight due to virus. Given voucher. Time frame to use voucher to short .
How can I get refund for a ticket I did not use?
I purchase a round trip ticket through Just fly for my daughter however do yo the Coronavirus my daughter had to cut her stay short. When she tried to use the return ticket and have it exchange just fly told her no and told her she had to purchase another ticket.
Ticket number 173-61*-***. I need my refund for the return ticket that my daughter was not able to use.
How can I cancel and get refund?
E ticket no.160-744****302
I have missed my flight going back to Miami from Toronto , can I get different flight , later like this Monday
Just Fly ref # 140 69* *** I have purchased insurance , on this flight , Is it possible to get flight out this coming Monday April 1st late or Tuesday 2nd April mid day Please advise
Cambiar un vuelo
Quisiera cambiar la fecha de un vuelo y no me lo permite llamo y me atienden en Inglés no en español por favor necesito su ayuda
Luggage
If we each just bring a bag.is there a charge for luggage?
Carry on bag
Do I need to pay for my carry on bag or is it included with my flight?
my flight was cancelled
I need to know what to do if my flight was cancelled
Cancel my booking
I need to cancel my flight. My name is Tasheka Ricketts. How soon will the refund become available in my account?
justfly customer service number 6320
what is justfly customer service number 6320. can anyone let me know
deleting account
how do I do this without a confirmation number? I can't get any help
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Refund how do I receive my refund from your company please I flew last year in may I’ve still but recurved it
I thought I made reservations with American Airlines but it didn’t confirm! I need a refund from Justfly for the selection of seats!
If you are eligible for a refund and have chosen the refund option, JustFly will immediately initiate the refund process.
Once your refund is processed, your financial institution may take up to 7 days to issue the credit to your account, and up to 2 billing cycles for the credit to show on your statement.
"JustFly will immediately initiate the refund process" Not in the slightest. Justfly is a dishonest OTA (check this site and many other review sites.