Justfly Reviews and Complaints
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Customers don't like
- Bad customer service after a booking
- Unhelpful staff and supervisors
- No solutions and fine charged to the client
Customers like
- Good prices
- What i thought was gonna get
- Treackey way of seting up rebooking
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I PAID S350.00 FOR INSURANCE FOR 90 MINUTE FLIGHT - I CANCELLED AND NOW THEY WILL NOT REFUND - EVEN THOUGH I SPECIFICALLY ASKED IF I WOULD GET A REFUND - THE CS AGENT SAID OF COURSE - NO FIGHTING TO GET MY MONEY BACK WORST TRAVEL SITE- HORRIBLE CUSTOMER SERVICE I HAVE...
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Justfly - Cambio de pasaje
Por favor Necesito comunicacion en español
Purchased airline ticket through Just Fly, life occurs an emergency arose. Attempted to change or cancel flight thinking I would receive a voucher or credit for the ticket. I was told it would cost $500.00 to get a credit or voucher for a $220.00 ticket, please can...
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In March of 2018 we booked tickets for 3 to fly to Guatemala in Jan 2019 for 2,100.00 I bought the extended cancellation protection for 70.00. In December 2019 I attempted to reschedule/cancel this reservation due to a death in the family, and a birth in the family. I...
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I just want to find my Mother. These things happen. It's not your fault for the weather, nor mechanical difficulties. She had wheelchair assistance and I understand that ended when the flight was re routed. I am working with American Airlines, who she is a retired...
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I got completely ripped off. No where in the receipt that said there was a booking fee. The actual flight is roughly $240 but the booking fee just to use their site is almost $100. If I booked directly from the airline, I would've saved that $100. I tested it both ways...
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I was on line booking airline tickets Newark to Orlando on Justfly internet site. After entering All information, including credit card. I was at the final screen, ready to get tickets , and on the screen, the screen flashes,price goes up from $640 to $3,900.00!!! I...
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I booked a flight for travel from Reno to Denver for 1/11/18 and return on 1/15/18. Made the reservation through Justfly on 10/14/17. I had to cancel my trip and was charged $75 for the cancellation. I was given a flight credit of $238.55. I called the customer service...
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Justfly - Changed price
5 tickets to Florida.$640 . After credit card, pick seats price goes to $3,900. After pissed consumer they offered $1,600 for 2 hour window. Did not try to get price, was afraid they would change price at last minute again.
Product
I was looking for flights to Orlando, from Newark, New Jersey . We are 5 passengers. After looking for days, I found very reasonable flights, on the Justfly web site. Entered ALL the information for the total of $640. Picked the seats,entered the credit card and before...
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Product
I didn't like
- Dishonest- price gouging-false adds
- Abysmal customer service dishonest
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