What was your experience with Justfly?
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Customers don't like
- Bad customer service after a booking
- Unhelpful staff and supervisors
- No solutions and fine charged to the client
Customers like
- Good prices
- What i thought was gonna get
- Treackey way of seting up rebooking
Justfly - Never got answer
I tried to get back to them on the phone, email, and didnt get response from them at either one of the telephones. I ended up loosing the flight and the money I paid.
Flyaway offers you a credit balance in case you cancel your trip, but never ever tells you that flights that they offer later are ridiculously more expensive. This is my case: I bought a $600 using, but unfortunately I had to cancel it. So I paid $150 in order to get...
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Justfly - Cancelar mi vuelo
A lost my passport the cuba
I booked a flight from JFK to SF for the 30th of October through qatar airlines. I made the 100% money return policy. Had to change my flight for the 30th of August, so I called them on the 29th of August. The person who answered said I cannot use my money return...
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I called about there price match. It states that if you find a cheaper flight they will match it and refund the difference. That is all lies. If you call them they tell you to take a screen shot and than fill out some application. Than if they approve this, you will...
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Justfly - I called ti change flight date, due to an emergency
I cant fly on sept 6 as scheduled due to an accident that my daughter had. I have to stay longer to care for her and couldnt come up with the $258.00 penalty. So I want to get inf. on how to avoid the penalty. Really I cant afford that money.
I had to cancel my flight due to medical reasons. The guy told me I could just pay $75 and I would get a credit to use within a year, rather than purchasing the travel insurance. He failed to tell me that my future ticket would be subject to paying more, rather than...
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Justfly - Changing my ticket to a later date
Phone got cut off on my call
one way ticket economy class end up for over $3000. do not trust this people as an advise. i do not use this company anymore and i will let all my friends too. 
try to get your thicket through the representatives, at least you know if something wrong goes who...
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try to get your thicket through the representatives, at least you know if something wrong goes who... 
Made a reservation (#111-668-152). I then emailed to question charges made on our credit card, with no receipt or mention of why we were charged. (I used your web site for the very first time in July. Sadly I didn't realise it was in US$ and hence paid more than I...
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I didn't like
- Bad customer service after a booking
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