Justfly Reviews and Complaints
Add to comparison
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
What's your story with this company?
Ask a Question About Justfly
Customers don't like
- Bad customer service after a booking
- Unhelpful staff and supervisors
- No solutions and fine charged to the client
Customers like
- Good prices
- What i thought was gonna get
- Treackey way of seting up rebooking
filters
Latest review first
- Latest review first
- Most helpful reviews first
State:
Show
City:
Show
Product:
Show
Purchased airline ticket through Just Fly, life occurs an emergency arose. Attempted to change or cancel flight thinking I would receive a voucher or credit for the ticket. I was told it would cost $500.00 to get a credit or voucher for a $220.00 ticket, please can...
Read more
Company wrote 0 private or public responses to the review from Dec 09.
In March of 2018 we booked tickets for 3 to fly to Guatemala in Jan 2019 for 2,100.00 I bought the extended cancellation protection for 70.00. In December 2019 I attempted to reschedule/cancel this reservation due to a death in the family, and a birth in the family. I...
Read more
Company wrote 0 private or public responses to the review from Dec 05.
I just want to find my Mother. These things happen. It's not your fault for the weather, nor mechanical difficulties. She had wheelchair assistance and I understand that ended when the flight was re routed. I am working with American Airlines, who she is a retired...
Read more
Company wrote 0 public responses to the review from Nov 16.
Product
I got completely ripped off. No where in the receipt that said there was a booking fee. The actual flight is roughly $240 but the booking fee just to use their site is almost $100. If I booked directly from the airline, I would've saved that $100. I tested it both ways...
Read more
Company wrote 0 public responses to the review from Oct 27.
I was on line booking airline tickets Newark to Orlando on Justfly internet site. After entering All information, including credit card. I was at the final screen, ready to get tickets , and on the screen, the screen flashes,price goes up from $640 to $3,900.00!!! I...
Read more
Company wrote 0 private or public responses to the review from Oct 25.
I booked a flight for travel from Reno to Denver for 1/11/18 and return on 1/15/18. Made the reservation through Justfly on 10/14/17. I had to cancel my trip and was charged $75 for the cancellation. I was given a flight credit of $238.55. I called the customer service...
Read more
Company wrote 0 public responses to the review from Oct 14.
Justfly - Changed price
5 tickets to Florida.$640 . After credit card, pick seats price goes to $3,900. After pissed consumer they offered $1,600 for 2 hour window. Did not try to get price, was afraid they would change price at last minute again.
Company wrote 0 private or public responses to the review from Oct 09.
I was looking for flights to Orlando, from Newark, New Jersey . We are 5 passengers. After looking for days, I found very reasonable flights, on the Justfly web site. Entered ALL the information for the total of $640. Picked the seats,entered the credit card and before...
Read more
Company wrote 0 private or public responses to the review from Oct 08.
I didn't like
- Abysmal customer service dishonest
- Dishonest- price gouging-false adds
Justfly - Wrong last name
Call back during airlines bussiness hours
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 05.
On September 4th we had flight plans to return to the United States from Panama City. However; even though we checked into our flight we were denied boarding with the explanation that our flight had been cancelled. We were told this was because we had not boarded our...
Read more
Company wrote 0 private or public responses to the review from Oct 01.
Select Reason