filters
state:
Show
city:
Show
product:
Show
Show

Justfly - Never got answer

I tried to get back to them on the phone, email, and didnt get response from them at either one of the telephones. I ended up loosing the flight and the money I paid.
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Staff
Value for money
#1359742
Reply to reviews
Flyaway offers you a credit balance in case you cancel your trip, but never ever tells you that flights that they offer later are ridiculously more expensive. This is my case: I bought a $600 using, but unfortunately I had to cancel it. So I paid $150 in order to get...
Read more
1.0
#1347627
Reply to reviews
Show

Justfly - Cancelar mi vuelo

A lost my passport the cuba
#1342679
Reply to reviews
I booked a flight from JFK to SF for the 30th of October through qatar airlines. I made the 100% money return policy. Had to change my flight for the 30th of August, so I called them on the 29th of August. The person who answered said I cannot use my money return...
Read more
#1342017
Reply to reviews
I called about there price match. It states that if you find a cheaper flight they will match it and refund the difference. That is all lies. If you call them they tell you to take a screen shot and than fill out some application. Than if they approve this, you will...
Read more
#1340455
Reply to reviews
Show

Justfly - I called ti change flight date, due to an emergency

I cant fly on sept 6 as scheduled due to an accident that my daughter had. I have to stay longer to care for her and couldnt come up with the $258.00 penalty. So I want to get inf. on how to avoid the penalty. Really I cant afford that money.
2.5
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
#1334237
Reply to reviews
I had to cancel my flight due to medical reasons. The guy told me I could just pay $75 and I would get a credit to use within a year, rather than purchasing the travel insurance. He failed to tell me that my future ticket would be subject to paying more, rather than...
Read more
1.0
#1331591
Reply to reviews
Show

Justfly - Changing my ticket to a later date

Phone got cut off on my call
#1330598
Reply to reviews
one way ticket economy class end up for over $3000. do not trust this people as an advise. i do not use this company anymore and i will let all my friends too. Angry try to get your thicket through the representatives, at least you know if something wrong goes who...
Read more
Anonymous
Amit878705

Mera paisa vapas karega ki nahi madharchod sale mere number pe call kar aur bata behnchod 8787058538

#1330468
Reply to reviews
I was emailed and told to contact justfly re our booking
Made a reservation (#111-668-152). I then emailed to question charges made on our credit card, with no receipt or mention of why we were charged. (I used your web site for the very first time in July. Sadly I didn't realise it was in US$ and hence paid more than I...
Read more
1.5
I didn't like
  • Bad customer service after a booking
#1327559
Reply to reviews