Justfly Reviews and Complaints
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1
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resolved
133
Total
reviews
$39.4K
Claimed
losses
$1K
Avg
loss
12K
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views
What was your experience with Justfly?
Customers don't like
- Unhelpful staff and supervisors
- No solutions and fine charged to the client
- Customer service
Customers like
- Good prices
- What i thought was gonna get
- Treackey way of seting up rebooking
I have used this service a few times. When I buy the plain jane tickets, there is no problem. When I purchase any upgrades, it never works out. I did this twice and twice I got scammed. I thought it was my mistake and that I read the information wrong. I made sure to...
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I bought a ticket to Australia. I had to cancel the flight. They told me if I pay extra I could have credit for one year... I am trying to buy a new ticket using my credit. There are no flights available... EVER, if I try to use my "credit". If I want to buy a ticket...
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I didn't like
- This website steal your money
- Lack of honesty
- Are liars
Justfly - Customer service terrible. I repeated my too many times.
Contact me: 303.819.8153 about your customer service.
Justfly - Unknown itenery
Cancelled 108-613-782 ? I thought a new reservations were made. I do not have confirmed reservation via email for the the itenery. requested. My phone 303.819.8153
Justfly - I don't have my Iternary information
I try but all it gives me is the option to press 1 or 2 I need to talk to someone
Justfly - Email info missing.
I purshased a flight from Houston to Baltimore and I was supose to recieve an email with my Iternary and I never recieved nothing..
Justfly - Want refund
Had a flight for June 28, but something came up and I had to miss my flight. I was wanting to speak to someone about possibly getting a refund or some sort of credit flight.
On May 21st, 2018 I booked a ticket online for $915.70 with the Booking Number: 102-936-242. I was at jfk airport and was told for the first time in my life, that I needed a transit visa if I wanted to board because I have two stops in Europe. I went to Delta and they...
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Booked a trip, saw an error on my flight info, called 10 minutes prior to booking the trip only to be on hold for over 135 minutes, cancelled the trip, was charged $75 for cancelling even though they hadn't even processed my payment yet, was told the refund would hit...
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I liked
- What i thought was gonna get
I didn't like
- Rip-off policy for changing flight dates
- Unhelpful staff and supervisors
Need to change flight. Have both insurance and flught change option. Only cannot get through to the ONE phone number that is the only way to contact. Seriously? Literally hours on hold with nothing but muzak over the course of 3 days. Cannot change flight with airline...
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