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I needed to change my outbound trip to Lviv in Ukraine and Justfly wanted to charge me $900 for the change from 06/04 to 06/20, even though Lufthansa is selling the same ticket for $491 (a difference of $50 compared to the original ticket). Even if I add the $300...
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1.9
I liked
  • Airline
I didn't like
  • Justfly itself
#1257618
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Justfly - I need to speak with someone

Why you no take the phone ????
1.0
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Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
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Value for money
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#1250962
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We booked two international flight air tickets but have to cancell and paid 2x$150 = $300 cancelled fee on top of the airfare. About three months after, we tried to rebook our flight with airfare credit, but the prices customer service quoted was more than double of...
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1.0
#1249355
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The worst service ever!!! DON'T RECOMMEND!!! I've booked a flight and got the confirmation email. After that, I booked hotels and so on... Next morning, 8 hours later (why didn't you call me right away after the booking???) they sent me: "We were unable to process your...
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2.5
#1247587
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Justfly is a mtf

*** you who ever the *** own this busllshit company
#1246548
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Justfly - Pending charges

You have charged my account bank for a flight i donot want plz cancle the pending transaction
1.0
Details
Exchange, Refund and Cancellation Policy
#1245456
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Customer service is impossible to reach. Each time you call, they supposedly transfer you customer service who never pick up.This was the 3rd time I tried to call....20, 39 and 8 minutes on hold with no answer! I need to know how to use my travel credit to book a new...
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2.1
#1234780
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Justfly - Change flight schedule

He did what he has to do
5.0
Details
Additional Fees
Customer service
Discounts and Special Offers
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1233009
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I searched and booked my flight for the 4/14/2018 for $110. but when the confirmation is done, it indicated that the flight is on 04/16/2018. I called them within a minute. they seemly don't care, don't know why, and nothing offer other their penalty fee for cancel the...
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1.0
I didn't like
  • Being scam
#1224663
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They listed my name wrong on the airline tickets, when I type in name correctly. And they keep saying that I did not check my preview screen when no preview screen comes up. And the booking completed confirmation listed my name correctly. It is obviously their internal...
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1.0
#1224654
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