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Customer service is impossible to reach. Each time you call, they supposedly transfer you customer service who never pick up.This was the 3rd time I tried to call....20, 39 and 8 minutes on hold with no answer!

I need to know how to use my travel credit to book a new flight. They are great for taking your money and refusing a refund ...........then you can't use that credit?????

Customer service is impossible to reach. Each time you call, they supposedly transfer you customer service who never pick up.This was the 3rd time I tried to call....20, 39 and 8 minutes on hold with no answer!

I need to know how to use my travel credit to book a new flight. They are great for taking your money and refusing a refund ...........then you can't use that credit?????

Review about: Justfly Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $283.

Preferred solution: I want to be able to use my flight credit to book a new flight.

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