Justfly - Worst company ever

5 of 6 Justfly reviews

The company booked me on a flight for the wrong day.I called the company just hours after booking the flight.

I was told I had to call the airline. Which I did. I paid more for the flight. I checked the Itinerary for the flight.

It now shows 2 return flights, the right one and the wrong one. I called justfly again, the representative was no help. I asked for a supervisor. I was put off by the representative.

They said the supervisor wanted to know why I called. I asked for the supervisor 12 different times. But was put on hold each time. I still never got a supervisor.

I guess I will just dispute the charges with my credit card company.

Frontier fixed the messed up flight booking.But now justfly wont fix the misbooked flight.

This review is a subjective opinion of a user.
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More Review Details

Price Affordability
Customer service
Product or Service Quality
Insurance Quality
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Value for money
Staff
Number of Destinations
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  • What I liked
      No items
  • What I disliked
    • Poor website and even worse customer service

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
$170
Product or service
Justfly Flight Booking
Review category
Travel Agencies
review #868357 by

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5 of 6 Justfly reviews

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