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2.0

I bought ticket in December 3 for December 7 flight Mia-Evn for $1335. Didnt get any confirmation email, but money was pending in my bank account.

So Dec 7 I decided to find out if theres a ticket by calling just fly and it took half a day calling airlines, Justfly, and third partys.By the time I found theres a ticket was to late to go to the airport. So I asked Justfly to cancel and refund money and they recommended to call my bank. I did call bank and dispute money and they refund $1330.50 to my account December 8.

End of January i had Claim reversal of $1330.50. Im so disappointed of this situation .

Monetary Loss: $1371.

Preferred solution: Full refund.

JustFly Pros: I cant think of any pros.

JustFly Cons: No customer service number where you can talk to live agent, Online customer service chat is not helpful.

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